Privacy Policy
Veil Privacy Policy
Last Updated: 4.4.2025
1. Introduction
1.1. Veil Corp Limited (“Veil,” “we,” “our,” or “us”) is committed to protecting your privacy and ensuring transparency in how we collect, use, and protect your personal information.
1.2. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data when using Veil’s mobile application and services (the “Services”).
1.3. By accessing or using Veil, you agree to the collection, use, and sharing of your data as described in this Privacy Policy. If you do not agree, please discontinue using our Services.
1.4. Veil operates under the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018.
2. About Us
2.1. Veil is operated by Veil Corp Limited, registered at 27 Old Gloucester Street, London, WC1N 3AX, United Kingdom.
2.2. For privacy-related inquiries, contact us at privacy@veil.mobi.
3. Information We Collect
3.1. Personal Data You Provide
- Account Information: Name, phone number, email, gender, religious preferences, and profile details.
- User Content: Photos, messages, chat history, and other interactions within the App.
- Verification Data: If required, ID documents and biometric data for identity verification.
3.2. Information We Collect Automatically
- Device & Technical Data: IP address, browser type, device identifiers, operating system, and access times.
- Location Data: We collect your location (with consent) to provide location-based matching services.
- Usage Data: Clickstream data, app activity, interaction details, and error reports.
3.3. Data from Third Parties
- If you sign up using Google or Apple, we receive your name, email, and profile picture.
- Third-party services may provide fraud detection, analytics, or advertising insights.
4. How We Use Your Information
4.1. To provide and improve our Services, including:
- Matching users and facilitating conversations.
- Personalizing content and recommendations.
- Sending notifications and updates.
4.2. To ensure safety and compliance:
- Verifying user identities and preventing fraud.
- Monitoring for violations of our Terms of Service.
4.3. Marketing and communications:
- Sending promotional emails (with opt-out options).
- Displaying relevant ads based on your interests.
5. Sharing Your Information
5.1. With Other Users:
Profile details are visible to other users. Conversations may be monitored for safety.
5.2. With Service Providers:
Third-party vendors assist with hosting, payments, and analytics.
5.3. With Legal Authorities:
If required by law, we may disclose data to law enforcement.
5.4. Business Transfers:
In the case of a merger or acquisition, your data may be transferred.
6. Your Rights & Choices
6.1. Access & Correction:
You may request a copy of your data or request corrections.
6.2. Data Deletion:
You may delete your account, and we will remove or anonymize your data.
6.3. Opt-Out:
You can unsubscribe from marketing emails and restrict data collection in your device settings.
7. Data Security & Retention
7.1. We implement encryption and security measures to protect your data.
7.2. Your data is stored securely and retained as long as necessary for legitimate business needs.
7.3. After account deletion, certain data (e.g., transactional records) may be retained for legal or compliance reasons.
8. International Data Transfers
8.1. Your data may be transferred to and stored in countries outside your jurisdiction where data protection laws differ.
8.2. We use safeguards such as Standard Contractual Clauses for international transfers.
9. Cookies & Tracking Technologies
9.1. Veil uses cookies and similar technologies for authentication, analytics, and targeted advertising.
9.2. You can manage cookie preferences in your browser settings.
10. Changes to This Policy
10.1. We may update this Privacy Policy periodically. Significant changes will be communicated via email or in-app notifications.
For any questions regarding your privacy, contact us at privacy@veil.mobi.