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First, check they are enabled in ⚙ Menu → Settings (The Push notifications switch must be toggled on). Once confirmed please also ensure they are enabled in your phone's settings for the Veil app. Please contact us for further assistance if you continue experiencing this issue....

If you experience the rare occasion of Veil not working on Wi-Fi, this means Some wifi broadband providers' parental controls may block Veil as it’s essentially classed for use by members who are 18+ only. You can either use your mobile data or simply get...